by Doug Bowen-Bailey

There are so many involved in the collaboration on this project. First of all, I want to thank the BlueCross BlueShield Foundation of Minnesota as well as the members of the College of St. Catherine’s team for their support. Laurie Swabey, Paula Gajewski, Richard Laurion, and Rosa Ramirez have all been extremely helpful in seeing this to completion. I also am greatly indebted to the staff of St. Mary’s emergency department. They have been tremendously accommodating in making this happen. Thanks to Debra Russell for her review and questions which helped me to see these projects in a new light – and to Deb Jones for assuring me that what I have written makes sense.

Finally, I want to thank Rudy Kurtovich for his willingness to play the role of patient and to Natalie Stanley for her willingness to take the risk of putting her work on tape for all of us to learn.

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